Privacy Policy
Privacy Policy
At Sereno Art Hotel, we value and respect your privacy. This privacy policy explains how we collect, use, share, and protect your personal data when you use our website.
1. Information We Collect
Information that can reasonably identify you, which may appear on various documents, whether printed or in data messages. The personal data collected and/or processed includes:
Personal data: name, email address, telephone number, and address (home, work, or tax) when you book or register on our site.
Technical information: IP address, browser type, operating system, and data about your use of our website.
Preferences: details related to your room and service preferences.
2. Use of Information
We use your personal data to:
Process your reservations and requests.
Improve our website and services.
Send you promotions, offers, and communications related to our hotel, provided you give us your consent.
3. Sharing information.
Your personal data will not be shared with third parties, except:
In compliance with applicable laws.
To protect our rights and operations.
4. Security.
We implement administrative, technical, and physical security measures to protect your personal data against unauthorized access, misuse, or disclosure.
5. Your rights.
You have the right to:
Access, correct, or delete your personal data.
Withdraw your consent to receive promotional communications. To exercise your rights, contact us at sereno@gfarrera.com.mx.
6. Changes to the policy.
We reserve the right to modify this privacy policy at any time. Changes will be posted on this website with their effective date.
7. Contact.
If you have questions or concerns about our privacy policy, please contact us at sereno@gfarrera.com.mx.