Notice of Accessibility
Hotel Accessibility
Important Accessibility Notice
Dear guests,
We inform you that our hotel currently does not have fully adapted facilities for guests with reduced mobility or special accessibility needs. We are committed to providing quality service and are constantly working to improve our facilities. We apologize for any inconvenience this may cause.
If you have any questions or require further information, please do not hesitate to contact us. We will be happy to assist you.
Website Accessibility
Sereno Art Hotel is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Sereno Art Hotel website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.
Compatibility with browsers and assistive technology
Sereno Art Hotel website is designed to be compatible with the following assistive technologies:
1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies
Technical specifications
Accessibility of Sereno Art Hotel website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
1. HTML
2. WAI-ARIA
3. CSS
4. JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of Sereno Art Hotel website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for the Website:
1. Tripadvisor, Instagram, Facebook & WhatsApp
Feedback & Contact
We welcome your feedback on the accessibility of Sereno Art Hotel website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.
1. Phone: +52 967 674 9090 ext. 3.
2. E-mail: sereno@gfarrera.com.mx
3. Hotel address: 16 de Septiembre 22, Zona Centro, 29200 San Cristóbal de las Casas, Chis.